[CRAIG FELLOWS]


REFUND POLICY
We accept refunds and exchanges.

 

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we will require a receipt or proof of purchase.  

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted, typically 3 to 5 days. If you've done all of this and you still have not received your refund yet, please contact us at info@craigfellows.co.uk.

 

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@craigfellows.co.uk and send your item to: 30 ECTON PARK ROAD, NORTHAMPTON, NN3 5EB, UK.

  

SHIPPING

To return your product, you should mail your product to: PORTFOLIO INNOVATION CENTRE, ST GEORGE'S AVENUE, NORTHAMPTON, NN2 6FB, UK. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please do consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



Thank you for coming to my little corner of the internet to browse through my carefully crafted designs. I take inspiration from naturally occurring colours, shapes, and motifs, sometimes finding inspiration in the most unexpected of places. Many of my current designs have bloomed from investigations into flowers and fauna, an area that just keeps on giving me more and more to get excited about. Head on over to my ABOUT page for some more information on how I work these investigations into hand-drawn designs, and ultimately into the pieces you see here.

Find my colour research palettes and visuals at:

Curating Chroma by Craig Fellows